Qoo10 Japan Reviews
Qoo10 Japan Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Qoo10 Japan has a 1.5 star rating from 2 reviews with consumers mostly dissatisfied; rating distribution is 100% unfavorable. Reviews cite high price level despite some cheaper items, and issues with customer service and exchange, refund and cancellation policy.
Key Takeaways for Future Customers
- Read Qoo10 Japan reviews and check seller ratings before buying.
- Track deliveries closely and keep order numbers for disputes.
- Expect slow or rude customer service responses; prepare documentation for refunds.
Negative Feedback / Risk Areas
- Unreceived items and app or delivery status marked delivered.
- Unresponsive support and broken contact links causing customer complaints.
- Problems with refunds, exchanges, cancellations and withdrawal access.
Positive Feedback
Some customers note cheaper item prices compared with alternatives.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Qoo10 Japan has a 1.5 star rating from 2 reviews with consumers mostly dissatisfied; rating distribution is 100% unfavorable. Reviews cite high price level despite some cheaper items, and issues with customer service and exchange, refund and cancellation policy.
Key Takeaways for Future Customers
- Read Qoo10 Japan reviews and check seller ratings before buying.
- Track deliveries closely and keep order numbers for disputes.
- Expect slow or rude customer service responses; prepare documentation for refunds.
Negative Feedback / Risk Areas
- Unreceived items and app or delivery status marked delivered.
- Unresponsive support and broken contact links causing customer complaints.
- Problems with refunds, exchanges, cancellations and withdrawal access.
Positive Feedback
Some customers note cheaper item prices compared with alternatives.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bekasi, West Java
Mangliretak@***.com
- - Requests help to refund the funds to their account.
- - They hope Siti Ramlah will refund the funds; if there is no intention, they consider it insincere.
Sy berharap ada itikad baik dr perusahaan
ID 0812******** Tolong dbantu *** kk,Sy berharap KK Siti Ramlah ada itikad baik untuk kembalikan dana tersebut k rekening sy,klo EMG KK Siti Ramlah tidak ada niat sy tidak ikhlas dunia akhirat KK, tolong yah kk
#Qoo10
#sitiramlahQoo10
#perusahanQoo10
Preferred solution: Full refund
User's recommendation: Tolong dbantu *** kk Maslah ID 0812********
Sumida, Tokyo
チケット変更
申訳私今日Tokyo water bomb festival 7月27日(土)間違買7月28日(日)方変更願
申訳私今日Tokyo water bomb festival 7月27日(土)間違買7月28日(日)方変更願
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot yet received Item
- - Anabelle Hernandez ordered a scooter June 15, 2024.
- - Item not received; the app shows delivered.
- - Trace order 95273**** and cart 32204****.
Hello, I'm Anabelle Hernandez. I ordered a scooter on June 15, 2024, but until now, I haven't received the item.
However, the app says it's delivered. So, please help me trace the item and I hope they will deliver it as soon as possible.
Here is the order number 95273****. And the cart number: 32204****.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCooperation
- - Snezhana, head of projects at BRANDPOL, offers cooperation.
- - Requests email or phone of someone in marketing or purchasing.
Good afternoon! My name is Snezhana.
I'm head of projects of BRANDPOL company. We have a cooperation offer for your company. I need to contact the person who is in charge of price monitoring and brand protection in your company.
Could you please share with me the email or phone number of someone from the marketing or purchasing department? Thank you in advance for your help!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tokyo, Kanto
Delivery
- - Qoo10 in Japan doesn't respond to my messages.
- - Canceling shipped orders isn't possible; I have a money problem and have told them many times.
qoo10 in japan dont respond to my messagesthey choose not to read my messages what kind of attitude is thati keep saying to cancel my orders and they dont like because its already shipped well nothing i can do cause i have sudden priblem kn my money so how can i pay it i already told them many times
- Cheaper
- Rude attitude of customer service
Preferred solution: cancellation of my product
West Drayton, England
I’ve lost lots of money using qoojpn app. Ive no other way of communication except through you guys. Ive had no response from them so far. None of the links i was given by people I chat no longer work
I invested on qoojpn through Binance. Qoojpn app stopped working about a month ago. Ive no access to my money and no way of communicating with qoojpn
User's recommendation: Stay away from qoojpn
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQoojpn withdrawals
Hi
I am wondering what happened to qoojpn app. It stopped working in UK and went blank. I cant access the site nor I can withdraw or access my money
Please help
Short Review on December&nbs-05:00;02,&nbs-05:00;2016
I ordered 2 accessory watches on Nov 14, its almost 3 weeks still doesnt arrive yet!
Tokyo, Tokyo
Qoo10 Seller Policy Review from Tokyo, Tokyo
- - Sellers say Qoo10 unfairly blames them for policy changes with notification.
- - Qoo10 demands money with no services provided.
Seller in qoo10 gets bad treated in qoo10. Their policy keep changes with notification. Always seller fault even have proof to show still seller fault.
Problem occur cannot find any one for help. Keep on pushing and pushing.
Qoo10 wants money that all. No services provide. Call their department engage for days. Email sent no reply. Customer had problem call to look for seller very fast.
Just to say. Who paid their salary.I can say all seller .
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